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Call Assistant

A cost-effective answering position and personal call management tool designed specifically for small and medium businesses.  Allworx Call Assistant is a PC-based answering position and personal call management tool that brings the power of enterprise features directly to small businesses.

 

 

  • Centralized call management
  • Easy-to-use graphical user interface
  • Status for every line and handset on system
  • “Drag-and-drop” capability for transferring calls
  • Record user’s calls and save as a WAV file
  • Easy access to standard call functions
  • Seamless integration with any Allworx phone
  • Quick and easy installation
  • Support for both VoIP and traditional Central Office (CO) phone lines
  • Favorites Tab— ability to choose which extensions to display
  • TAPI support (bundled with Call Assistant)
  • Sold as an option
  • One time license fee
  • Unlimited number of users
  • Server software 7.1 is required
  • NEW Release 2.4 — Features
  • Hot Desk — user real time tracking
  • ACD agent real time display
  • User Presence
  • Dial pad display disable feature

As your Birmingham, AL Allworx Authroized Partner, we provide a full suite of Phone Equipment and Software! Check out our VoIP PhonesBusiness Phone SystemsPhone Switches and Business Phone Software today!

Request A Quote for Business Phone system

 

Advanced Multi-Site
Unrivaled in scope and simplicity, this exciting capability takes the inherent advantages of a distributed environment and embeds a completely seamless call processing experience. With Advanced Multi-Site there is true unification across all sites.

Automatic Call Distribution
Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — a different style for each and every call center need!

Call Assistant
Finally…a cost-effective answering position and personal call management tool designed specifically for small and medium businesses. Allworx Call Assistant is a PC-based answering position and personal call management tool.

Conference Center
When you’re not able to be there in person, the Allworx Conference Center software allows you to confidently host conference calls with remote colleagues, internal employees, customers and business partners.


Dual Language Support
Your business doesn’t stop at the border — now Allworx will actively help boost your international or multicultural corporate presence.

Interact
Control your Allworx phone in an intuitive manner that improves personal productivity and efficiency. Leverage the simplicity of the PC-based user interface with the power of the Allworx handset.

Reach
Allworx Reach is a SIP mobility client that brings mobility to new heights.

TAPI
The Allworx TAPI TSP (Telephony Service Provider) Driver transforms your Windows-based PC into a communications powerhouse. The Allworx TAPI TSP Driver allows for the following enhancements on 3rd party applications that support these specific features.

 

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