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Reach

Reach Android SmartphoneAllworx Reach™ combines effortless communication with complete mobility for iOS and Android devices.  Allworx Reach brings the rich functionality of your Allworx phone to your smartphone, providing a robust level of features, functionality and integration as part of the Allworx family of IP-based PBXs.  An Allworx-created solution designed exclusively to work on Allworx systems, Reach integrates seamlessly with new or existing Allworx products and requires no additional Allworx hardware.  Both Wi-Fi and cellular data networks are utilized for Allworx Reach access, so users are connected anywhere there is a signal — from across the room or across the globe.

Large, visually oriented windows are utilized to manage calls, contacts, call history and voicemail in the Allworx Reach user interface.  The user can simultaneously make, receive and manage multiple calls.  The contacts and call history lists are useful to simplify dialing calls, reducing dialing errors and speeding time to connect.  Voicemail is also accessible from Allworx Reach, enabling quick review and processing of individual messages.

Allworx Reach is supported with Release 7.5 software and higher.  It is a free download, available from iTunes for iOS devices and from the Google Play Store for Android devices.  A device license on your server is required in order to register the Reach application on each device.  One device license is provided at no charge, additional device licenses are available from any Authorized Allworx Partner, who can then provision them on your Allworx server.

Technical support is provided by Allworx only to its authorized partners, so to avoid frustration, please contact your partner, or contact us so we can put you in contact with an authorized partner nearby your office.  Once your device license is configured you can manage the actual download and setup without any further assistance.

Reach iOS Tablet

Installation

Don’t have the Allworx Reach application? Here’s how to get it for your mobile device.

Available on the App Store
Android App on Google Play

 

System Requirements:
iOS devices — iOS version 5 or higher (iPhone 3GS, 4, 4s, 5, 5c, 5s; iPod Touch 3rd Gen, 4th Gen, 5th Gen; iPad all models)
Android devices — Android 4.0 or higher is required for Android devices. Notes on specific Android devices

Configuration

  • Auto-configuration:
    Once you’ve installed the Allworx Reach application on your device, the easiest way to configure its settings is with an auto-configuration link:

Visit this web page from your mobile device to get an auto-configuration link.

  • Manual Steps:
    Or you can configure the following parameters manually within the application:

 

Server Address: Ask your Allworx server administrator
Username: Ask your Allworx server administrator
Password: Ask your Allworx server administrator

Allworx Reach User Guide for iOS
Allworx Reach User Guide for Android
Allworx Reach FAQs

Advanced Multi-Site
Unrivaled in scope and simplicity, this exciting capability takes the inherent advantages of a distributed environment and embeds a completely seamless call processing experience. With Advanced Multi-Site there is true unification across all sites.

Automatic Call Distribution
Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — a different style for each and every call center need!

Call Assistant
Finally…a cost-effective answering position and personal call management tool designed specifically for small and medium businesses. Allworx Call Assistant is a PC-based answering position and personal call management tool.

Conference Center
When you’re not able to be there in person, the Allworx Conference Center software allows you to confidently host conference calls with remote colleagues, internal employees, customers and business partners.


Dual Language Support
Your business doesn’t stop at the border — now Allworx will actively help boost your international or multicultural corporate presence.

Interact
Control your Allworx phone in an intuitive manner that improves personal productivity and efficiency. Leverage the simplicity of the PC-based user interface with the power of the Allworx handset.

Reach
Allworx Reach is a SIP mobility client that brings mobility to new heights.

TAPI
The Allworx TAPI TSP (Telephony Service Provider) Driver transforms your Windows-based PC into a communications powerhouse. The Allworx TAPI TSP Driver allows for the following enhancements on 3rd party applications that support these specific features.

 

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